Privacy Policy
1. Collection of Information
We may collect various types of personal information to manage your investments and maintain our relationship with you. This may include, but is not limited to, your name, contact information (such as your address, phone number, and email address), tax file numbers, bank account details, and information about your investment activity and preferences. Information is primarily collected directly from you through application forms, transactions, and any correspondence we have with you (including telephone, email, and online interactions). We may also collect information from public sources or third parties where necessary.
2. Use of Information
We primarily use your personal information to manage your investment, provide information about our services, and to ensure the security of your account. We also use this information to comply with relevant regulatory or legal obligations, understand your investment needs, improve our services, and for other business-related purposes. We will not sell or disclose your information to others for marketing purposes without your explicit consent.
3. Disclosure of Information
We may disclose your personal information to our service providers, financial advisors, auditors, and legal advisors in order to support your investment or as required for the operation of our business. We may also disclose your information when required by law. When your information is shared with third parties, we ensure they are bound by confidentiality and privacy obligations that protect your personal information.
4. Accessing and Correcting Your Information
You have a right to request access to the personal information we hold about you, and to request its correction if you believe it to be incorrect or incomplete. Please contact us if you would like to access or correct your information. We will respond to all requests within a reasonable timeframe.
5. Security of Your Personal Information
We take the security of your personal information seriously. We use various technical and administrative measures to protect your information, including firewalls, password access, secure servers, and encryption technologies. We regularly review and update our security measures to ensure the ongoing security of your information.
6. Changes to Our Privacy Policy
We may occasionally update our Privacy Policy as our business needs or legal requirements change. Any changes will be reflected on this page, and by continuing to engage with our services, you agree to be bound by the updated policy.
7. Complaints and Feedback
If you have any complaints or feedback about how we handle your personal information, we want to hear from you. You can lodge a complaint or provide feedback by contacting us directly. We take your concerns seriously and will respond promptly and appropriately.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you need assistance with accessing or updating your personal information, please feel free to contact us via the contact form. We’re committed to providing high-quality customer service, and resolving any concerns you may have.